Answers. Around the clock.
An automated assistant on your website answers standard questions instantly, collects qualified enquiries and eases the load on your phone — transparently and in line with data protection.
The same 10 questions — every day.
Opening hours & availability
"Are you open on Saturdays?" — answers itself from now on, even at 10 p.m.
Prices & services
The assistant explains your offering, gives guide prices and leads to the right page.
Appointment requests
Instead of an answering machine: the assistant records the request in structured form — or books directly into your calendar (Plus package).
Pre-qualification
New enquiries reach you sorted: who, what, by when, budget range. You call back prepared.
Your customers always know where they stand.
Each of our assistants introduces itself as what it is: an automated assistant. Swiss data protection law not only requires this — it also builds trust. Complex requests it hands over to you cleanly, with all the details already gathered.
Declared
A plain-spoken greeting: "You're chatting with our automated assistant." No fake humans.
Data-minimal
Only the most essential details, clearly governed in the privacy policy. Hosting in Switzerland on request.
With handover
When it needs to get human: a clean handover to email or phone — including the conversation history.
One-off setup, support on subscription.
An FAQ assistant that answers and collects enquiries.
- A knowledge base from your content
- Answers your top questions instantly
- Records enquiries in structured form
- Handover by email to your team
- Integration into your website
- Operation & maintenance on a monthly subscription
The assistant that also books and connects systems.
- Everything in Basic
- Appointment booking straight into the calendar
- Connection to CRM or industry software
- Bilingual (e.g. German/English)
- Monthly analysis with recommendations
- Operation & maintenance on a monthly subscription
See for yourself how an assistant feels.
- Concept demo "Physio Aktiv"
- With mandatory declaration
- Sample appointment request
- Experience the handover logic live
Every package with a fixed-price quote: clear scope, binding price, firm deadline — in writing within 48 hours of the intro call.
Operation & maintenance includes: hosting, monitoring, upkeep of the knowledge base (your changes are incorporated), analyses and ongoing improvement of the answers.
Chatbots — answered in brief.
Isn't a chatbot overkill for an SME?
Not if it's honest and useful. A good assistant is like a friendly receptionist: answers the usual things instantly and brings in a human for everything else. It noticeably eases the load, especially for small teams.
How does the assistant know what to answer?
From your content: website, price lists, frequent email replies. From these we build the knowledge base — and keep it updated during operation whenever something changes on your end.
What if it doesn't know something?
Then it says so honestly and records the question in a structured way rather than guessing. You receive the request with contact details — and the assistant learns the answer for next time.
Is that compatible with data protection?
Yes, if done right: clear declaration as an automated assistant, data minimisation, a transparent privacy policy, clean contracts. That's exactly how we build — by default.
Never miss an enquiry again.
In the intro call we use your real customer questions to show what an assistant would answer for you.